Frequently Asked Questions

Everything you need to know about your gear and your journey.

How long does shipping take for sports equipment?

Standard shipping typically takes 3-5 business days. For oversized gear like weight benches or treadmills, delivery may take 7-10 business days depending on your location.

What is your return policy for worn apparel?

We offer a 30-day return policy. Items must be in original condition with tags attached. For hygiene reasons, base layers and swimwear cannot be returned if the seal is broken.

Do you offer a warranty on high-performance gear?

Yes, all ShopNomads technical equipment comes with a 1-year manufacturer warranty covering defects in materials and workmanship under normal athletic use.

Can I track my order in real-time?

Absolutely. Once your order is dispatched, you will receive an email with a tracking number and a link to our live tracking portal.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.

How do I know which size to choose?

Each product page features a detailed 'Size Guide' button. We recommend measuring your current gear or body dimensions to compare against our specific athletic fit charts.