Returns & Exchanges

At ShopNomads, we want to ensure your gear supports every adventure, which is why we offer a 30-day window for returns and exchanges on all unused sports equipment and apparel. If your purchase doesn't meet your performance standards, our streamlined process makes it easy to get back on track.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Prepare the Package

Securely pack your items in their original packaging, ensuring all tags are attached and the gear is in its original, unworn condition.

3

Print and Attach Label

Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return parcel.

4

Drop Off and Track

Hand over your package to the designated carrier and keep your tracking number handy; we will notify you once your refund or exchange is processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing